Money-Back Guarantee
I have been teaching German for nearly two decades, and I am confident in the quality of my courses. That is why I offer a straightforward money-back guarantee.
If you are not satisfied with the lessons, you can withdraw at any time. No questions asked. No forms to fill out. No hoops to jump through.
You only pay for the lessons you have already taken. I will refund the rest — the same day you ask.
Think of it as my way of saying: you have nothing to lose by trying.
And if you would like to test the waters first, you are welcome to book a trial lesson before committing to anything.
How Does the Refund Work?
Here is how it works in practice.
You contact me the way you always do — by email, WhatsApp, or however you prefer. You tell me you want to stop the course. You can tell me why if you want, but that is not a requirement for the refund. It just helps me improve.
I will not ask any questions. I will simply calculate the amount and transfer the money.
The Calculation
The rule is simple: you only pay for the lessons you actually took. I refund everything for the lessons you didn’t take.
Think of it in these three steps:
- Work out the price of one lesson — divide what you paid by the number of lessons you bought.
- Count the lessons you haven’t taken yet.
- Multiply those two numbers together — that’s what you get back.
That’s the whole maths. Let’s make it real with an example:
- You paid 440 Euros for 10 lessons. So one lesson = 44 Euros.
- After 2 lessons, you decide to stop. You have 8 lessons left that you never took.
- You get back: 8 lessons × 44 Euros = 352 Euros.
You only ever pay for the 2 lessons you attended. No formulas, no fine print — just the amount left over.
Simple. No ifs, no buts.
Timing
I process the refund on the same day you make the request. Bank transfer, guaranteed.
Additional Expenses
If you paid a bank fee or PayPal fee, unfortunately I cannot refund that — those go to the payment provider, not to me. But I will cover the cost of the transfer myself.